Tag: food
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Improvement, Planning and Repeatability
Improvement is an interesting word, especially when the change we are talking about takes time. Because improvement is not just something we measure. It is something people should feel. Not just understood, but experienced, a sense that something is moving in the right direction. There will always be naysayers, people who prefer to complain rather…
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Who is a customer ? And when do we stop being one?
Who is a customer when you are in a store? Some would say, a customer is anyone who is a potential buyer of a product in a store. We can even say that for a ‘For Profit’ business it would be anyone who can initiate, facilitate or influence a business transaction…. fair. Now let us…
Penpositive 